[ICO专访系列]WELL全球医疗服务

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WELL

 

《区块链日报》会定期对正在开展ICO的各个项目进行专项采访报道。以下是我们对WELL的Vincent Berinberg进行的全部采访内容。

《区块链日报》的专访只进行客观的报道,对于项目本身不做任何评价,投资ICO有风险,投资需谨慎。

问题 1: WELL token如何在平台起到作用?为什么它是必须的?

回答:WELL tokenWELL生态的整体组成部分,作为生态的助推剂,它被有很好的设计,让客户愿意频繁使用。

WELL帮助患者康复,帮助临床医生提供更好地护理,帮助保险公司、政府医疗保险以及供应商通过预期行为获得奖励来降低成本。由于WELL网络时区块链驱动(WELL将使用自己的链),所有的行为和结果都会被记录,并且通过智能合约自动触发奖励,形成正反馈循环。

问题2:能否给我们估计全球医疗保健行业目前的状况?这个行业的未来市场规模有多大?

全球家庭医疗行业增长迅速,复合年均增长率(CAGR)为8%, 预计到2025年将超过517亿美元。人口老龄化以及长期护理需求的增长,推动市场进一步扩大。我们希望通过采用远程医疗等信息技术,缓解快速增长带来的市场经济压力。

问题3:目前医疗行业面临的主要问题是什么?WELL如何解决这些问题?

回答:获得优质医疗服务价格太贵或者是无法接触到。解决方案:

WELL客户无论身在何处,都可以全年无休的获得医疗服务,24/7/365WELL的服务是全球化的,超越了地域的限制,借助发达的全球医生网络(治疗师,心理学家,外科医生等等),提供不同语言的服务。WELL同时在医疗需求高的地区推进专业的医疗服务。

解决问题1:医疗跨境支付

解决方案:通过使用WELL token,用户可以在几分钟之内发送和接受付款。

解决问题2:保险验证、保险理赔

解决方案:WELL区块链将建立托管账户,通过智能合约进行管理,在完成关键事务(沟通、开诊单、发票等)后,自动转移款项给服务提供者(比如医生)。

解决问题3:获得最高质量的护理和医疗建议

解决方案:WELL通过全球远程医疗和当地的利宾服务,可以将任何国家的患者连接到任何国家的医疗专家,打破地域的限制。

解决问题4:记录和安全

解决方案:我们认为在医疗领域建立一个简单可靠的全栈平台(full stack platform)的方法就是通过区块链技术。去中心化既消除了潜在的故障点,又通过智能合约来保证事务的顺利开展、记录、以及不可更改。

解决问题5:欺诈

解决方案:WELL区块链记录工作证明(POW),实际护理的时间/地点以及给患者的服务内容(从推荐到开取发票)。这个问题消除了欺诈,以及触犯Stark and Anti-Kickback(注:反对医生推荐病人给有相关利益的其他机构)的行为。

问题4:医疗保健需要医疗诊断仪器,以及和医生的面对面交流,如何通过我们WELL平台来实现?

回答:虽然某些治疗需要医生亲手完成,比如手术,但是很多其他的诊断都可以通过远程高效的来实现。平台的关键功能点包括:远程监控,患者医疗仪器的连接和数据传输,视频会议等。

远程监控管理(RMM)是本地代理或者管理服务提供商监督和控制的IT系统(如网络设备、台式机、服务器和移动设备),其旨在通过获取患者的信息,减少再次入院的需要。

家中使用的远程监控技术包括基于网络的应用程序、可视电话、消息传送设备、记录和传输生命体征的设备以及电话呼叫,交互式语音相应设备。

时间是医疗服务的关键因素。WELL为患者和临床医生提供平台以同步彼此信息,从而获取更及时的诊断结果。

目前已经已经开始使用实时的远程医疗解决方案,在线回答问题、评估患者情况、开设电子处方,甚至提供详细的入院、出院指导,以改善医疗进程。

问题5:请通过一个案例来阐述医生和病人如何通过WELL平台来进行互动?

假设一个罗马尼亚的Alex,感觉不舒服,手臂上出现红疹,他和大城市比较远,去医院不大方便,所以他购买一些WELL代币,登录WELL平台和加州的专家预约。当预约时间到了,他和医生开始了视频会议,通过罗马尼亚同声翻译(费用涵盖)进行沟通,并使用一些远程医疗设备,医生通过心率和体温缩小了病因范围。医生的结论是,要接受抗生素治疗,并且开设电子处方,以便让Alex可以到附近的药房购买相应的药物。

这还不是事情的全部,因为Alex通过网络购买了这个医疗,WELL的”Buy a Visit, Give a visit”计划,全球其他的人,可以通过WELL的合作伙伴来获得一次免费的医疗。Alex从而通过自己的参与,帮助了他人(Do good by doing WELL)。

问题6:传统的医疗保险公司如何参与到WELL项目中来。

回答:有几种不同的方式。1. 购买WELL token,作为奖励提供他们的客户国外医疗机会,这也是一种营销策略。2. 保险公司可以利用购买的WELL token,来获取WELL平台患者的健康数据,患者资源提供此数据以获得保险折扣。

英文原文:

1. How does the WELL token function within the platform and why is it needed?

WELL token is an integral part of WELL ecosystem and is used inside it in different ways. The token serves as the fuel of the WELL ecosystem and has been designed so that our customers will want to use it frequently.

WELL tokens will assist patients to improve their health, clinicians to provide better care, and providers, insurance companies and governments to lower costs by rewarding desired behaviors and outcomes. Since WELL network is blockchain driven (WELLs own blockchain will be created), all behaviors and outcomes are recorded there and automatically trigger token rewards, creating an immediate feedback loop encouraging positive behavior.

2. Can you give us an estimation of how large the global health care industry is at its current state? What is the prediction for future growth in the sector especially globalization?

The global home healthcare market is growing fast, with a compound annual growth rate (CAGR) of 8%, and will exceed 517 billion USD by 2025. A growing geriatric population and the rapid rise of conditions requiring long-term care are driving this growth. We here at WELL hope the adoption of emerging technologies such as telehealth can alleviate the financial burdens this growth places on the market.

(Reference: http://www.grandviewresearch.com/press-release/global-home-healthcare-market)

3. What are some of the major issues currently facing the Health care industry? How is WELL solving these issues?

Problem: Access to medical services – either very expensive or physically inaccessible

Solution: WELL clients receive access to healthcare service 24/7, 3645 days a year, wherever they are. WELLs services transcend boundaries because of its developed global network of doctors (therapists, psychologists, surgeons, etc.) who speak many common world languages. WELL aggregates and develops medical professionals in regions with high medical demands.

Problem: Cross-border payment for healthcare services

Solution: By using WELL tokens, WELL allows users to send and receive payment in minutes, eliminating risk of non-payment and costing a tiny fraction of the total.

Problem: Insurance verification and payment or denial

Solution: WELL blockchain will facilitate immediate fund transfer into escrow accounts. All constituents can manage escrow accounts through smart contracts, immutably releasing payments upon completion and approval of milestones such as visits, paperwork completion, invoicing, etc.

Problem: Access to highest quality care and medical opinion

Solution: WELL removes these barriers by connecting patients in any country to healthcare specialists in any country via global telemedicine and local concierge service.

Problem: Recordkeeping and security

Solution: The WELL recordkeeping app will allow for simplified electronic record creation and store this data on a decentralized anonymized network that is significantly harder to hack and leak.

Problem: Complexity

Solution: We think that the way to build a simple yet reliable full stack platform in healthcare is through blockchain. The WELL system will eliminate points of potential breakdown. WELL smart contracts will (a) ensure that transitions occur smoothly and (b) keep immutable records of actions taken by all constituents.

Problem: Fraud

Solution: WELL requires proof-of-work, time/location stamping of actual care, and undisputed hash records of all steps of a given patients service, from referral to billing. This documentation eliminates fraud as well as Stark and Anti-Kickback Law violations and abuses.

4. Health care needs face to face talking/medical diagnosis with Machines, how can this achieved by remoting?

While we recognize there are certain aspects of healthcare that need to be done in person such as surgery and other procedures, there are many aspects of healthcare that can be efficiently remotely. The key features and capabilities of the platform include remote monitoring, connectivity with patient devices, video and conference capabilities, and integrations with various records systems.

Remote Monitoring

Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers, and mobile devices) with locally installed agents and a management service provider. Telemonitoring programs are intended to reduce hospital readmissions and decrease return-to-acuity (RTA) times by keeping providers and patients connected to the timely information needed to ensure safety and quality of care.

Telemonitoring technologies used in the home include web-based applications, videophones, messaging devices, devices that record and transmit vital sign data, and telephone calls, including interactive voice response.

Patient Devices

Time is a key factor in medical service. WELL sets the stage for patients and clinicians to stay on the same page with medical devices for patients to use or wear for real-time healthcare management. These devices will help track the patients condition.

Secured Video Consultations

Doctors have begun adopting real-time telehealth solutions to give patients the added convenience of virtual doctor visits. Physicians can answer questions, assess conditions, e-prescribe, and even provide detailed discharge instructions to improve care outcomes, boost work-life balance, and reap many other benefits.

Electronic Health or Medical Records Systems (EMR/EHR) Integration

The patient and the physician have 24-hour access to personal health records with direct integration using existing EMR/EHR based on the Fast Healthcare Interoperability Resources standard (HL7/ FHIR). This integration also gives access to labs, prescriptions, video discharge notes, radiology files, open notes, and more.

5. How do Clinic/Doctor and Patients interact within the platform? Can you take us through a specific user case?

Lets take someone from Romania, lets call him Alex. Alex stars feeling ill and develops a rash on his arm. Alex lives a bit too far from a major city to make the trip to the hospital unless its absolutely necessary, but lucky for him he purchased some WELL tokens during the ICO using BTC that he has been amassing for quite some time. He signs on to the WELL platform and schedules an appointment with a specialist from California.

When his appointment time comes, he is able to video conference with the doctor and through the use of a Romanian interpreter (included in the cost), and the use of some telehealth devices the doctor is able to take his temperature and monitor his heart rate to narrow down what is wrong with him. He concludes that he needs to get on an antibiotic and prescribes him to go to his local pharmacy and get a certain drug (and gives the Romanian name for it). Alex is able to take the pill and starts feeling better.

Thats not the end of the story. Because Alex purchased the visit through the WELL network, he also donated a visit to someone in need through WELLs Buy a Visit, Give a Visit social mission program. Now someone in the world who doesnt have the means to pay for a visit on the WELL network will receive one free of charge through one of WELLs nonprofit partners. Alex was able to do good by doing WELL.

6. How can traditional insurance company participate in this project?

Insurance companies can participate in the WELL project a few different ways. The first way is by purchasing tokens and letting their customers purchase them for travel outside of the United States (if that is where they are based) to cut costs on the traditional out-of-country coverage plans that are more expensive.

They could also give them out as incentives to customer as part of their marketing plan or as part of a customer appreciation program for doing things like making consecutive on-time payments for a certain amount of time or referring someone to become a customer.

Finally, insurance companies can use WELL tokens that they purchase to access de-identified health data from patients from WELL. This data would be data that had been volunteered by WELL customers and patients in return for discounts and extra tokens.

 

 

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